• 4 Stages Of Customer Interaction -Guerrilla Marketing Whiteboard Scribe Video -Coach Maurice W Evans

    Business Coach Maurice W. Evans explains the 4 Stages of Customer Interaction with this Whiteboard/Scribe-style Video. The Four Stages are: 1. Stranger 2. Looker 3. Buyer 4. Promoter Maurice W. Evans Author, Speaker, Coach, Trainer Viral Marketing Expert Certified Guerrilla Marketing Trainer (Jay Conrad Levinson) Certified Leadership Trainer (John C. Maxwell) http://www.iGROWyourBiz.com Toll Free: 1-800-691-2WIN Whiteboard Scribe Video Created by: http://www.GuaranteedViral.com

    published: 20 Dec 2012
  • Meaningful Customer Interactions Lead to Better Customer Experiences

    SYKES provides excellent customer experience for your customers. Because Customer Service Agents interact directly with your customers, they're able to learn more about why they're calling. Feedback is also collected directly from the customer. Analysts use innovative tools to analyze the data from the interaction to help Agents respond on the fly. This information is provided to SYKES' partners to help them better understand their customers. SYKES partnerships excel and grow because of transparency alignment and trust.

    published: 06 Jan 2015
  • CUSTOMER INTERACTION SERVICE

    Capgemini launches Customer Interaction Service, a solution of quantitative assessment and benchmark of omnichannel Customer Service performance based on your customers’ omnichannel interactions data Une solution pour diagnostiquer et benchmarker la performance de votre service client sur la base de vos données d’interactions omnicanales

    published: 04 Nov 2016
  • What is Customer Interaction Management (CIM) Software?

    Companies that sell to other businesses interact with customers using a variety of channels and applications, and require an employee’s involvement at each point of contact. But when these interactions are constantly taking place on non-integrated applications, valuable customer data will inevitably be lost or scattered and is not able to be leveraged by their personnel. Solutions like CRM and E-Commerce are designed to help optimize interactions, but are designed to be stand-alone products used by one specific audience (CRM by employees; E-Commerce by customers). Further, the lack of integration between these applications and ERP systems creates even more avenues for interaction data to be scattered or lost. Customer Interaction Management (CIM) Software is a single, connected platform ...

    published: 02 May 2017
  • Customer Interaction Training Video Hindi

    published: 26 Oct 2017
  • Make Every Customer Interaction Amazing - Provide a Unique Experience

    Go to http://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken or to learn about customer service training. A friend of mine went to the airport rental car agency and had a chance to upgrade to a Tesla. He had never driven a Tesla so he was happy to pay the upcharge to have the experience. If you’ve ever rented a car at the airport, you typically are stopped at a gated exit where the car rental employee looks over the paperwork, checks your driver’s license and sends you on your way. One of the questions they will typically ask is, “Would you like the fuel option?” That allows you the convenience of paying for a tank of gas so you don’t have to worry about filling before returning the car. At the gate, the attendant went through the typical routine and then ask...

    published: 12 Oct 2017
  • Customer Interaction Experience

    published: 19 Mar 2018
  • Customer Service Skills Series #2 Interacting With Customers

    http://successcoach.chery-schmidt.ws/introducing-our-wealth-builders-team/ Are You Born With Customer Service Skills? Series #2 All Interactions With Our Customers Is Customer Service Anything you do.... It is your ability to provide customer service the way they want and expect it. So Treat everyone with the respect and individuality, make them feel welcome and important. Treat your customers right and they will come back, make it memorable, make them comfortable. Some Idea's: Always greet them with a Smile, making yourself presentable/ well groomed, make eye contact when speaking with a customer. (This projects confidence) Have a Great Attitude, don't be Grumpy. Be a Great listener and show interest in what they are saying, to be knowledgeable about what is going on with your busines...

    published: 22 Mar 2012
  • Douglas Merrill on Good Customer Interaction

    Learn more about Douglas Merrill: http://www.thelavinagency.com/speaker-douglas-merrill.html Recorded summer 2012. The Lavin Agency Toronto | New York info@thelavinagency.com 1-800-265-4870

    published: 26 Jul 2012
  • Selling Skills and customer interaction

    published: 31 Jan 2015
  • Customer Interaction Management at Work in the Retail Space

    Marketers strive for a consistent customer experience, best achieved through data-driven marketing. By developing a single view of the customer and analyzing data from their interactions, you can operationalize insights to drive sales and reduce costs. Customer Interaction Manager enables data-driven marketing -- allowing you to reach your customer in real-time with the right message, via the right channel, for the optimal customer experience. For more information: http://www.aprimo.com/Solutions/Multi_Channel_Campaign_Management/

    published: 29 Aug 2013
  • Customer Interaction Center

    Customer Interaction Center from Interactive Intelligence

    published: 19 Dec 2013
  • DittoTalk Customer Interaction

    This video is about customer interaction

    published: 13 Jul 2015
  • Customer Interaction Analysis

    Have you ever wanted to know what is happening when customers interact with you business over the phone? Now you can!

    published: 17 Nov 2016
  • #LoveCustomer: Accenture Digital Customer Interaction Services

    Accenture Digital Customer Interaction Services help communications companies radically improve sales conversion rates and reduce costs while establishing hyper-relevant and personalized customer relationships.

    published: 11 Aug 2015
  • SAP’s Customer Interaction Centre Recruitment

    The Customer Interaction Centre, in Galway, Ireland, invites you to meet some of our colleagues who work here and introduce their roles and experiences.

    published: 07 Apr 2015
  • Nexidia Customer Interaction Analytics

    Learn about the fundamentals of interaction analytics. What it is, why you need it, and Nexidia's approach to it.

    published: 23 Sep 2011
  • Layer's Sales Team Dramatically Improves Customer Interaction with Gong.io

    Gong uplevels the Layer sales team and improves interaction with customers

    published: 14 Feb 2018
  • A Film on Customer Interaction Analytics

    A short video on the basic of Customer Interaction and the solutions provided across through the customer journey.

    published: 29 Sep 2014
  • Client Interaction Training Video

    published: 22 Nov 2010
  • Customer Interaction Service (CIS)

    https://www.capgemini.com/business-services Data-based assessment and benchmark of Omni-channel Customer Service performance

    published: 06 Jan 2017
  • Odigo Customer Interaction Hub

    Animation to promote a new release of Odigo.

    published: 02 Nov 2017
  • Collab Customer Interaction Hub

    Collab's Customer Interaction Hub (CIH) is a multichannel contact management system, which allows to create and maintain a clear view of the profile and history for every client.

    published: 21 May 2014
  • Demo Customer Interaction Center

    published: 18 May 2017
developed with YouTube
4 Stages Of Customer Interaction -Guerrilla Marketing Whiteboard Scribe Video -Coach Maurice W Evans
19:25

4 Stages Of Customer Interaction -Guerrilla Marketing Whiteboard Scribe Video -Coach Maurice W Evans

  • Order:
  • Duration: 19:25
  • Updated: 20 Dec 2012
  • views: 3970
videos
Business Coach Maurice W. Evans explains the 4 Stages of Customer Interaction with this Whiteboard/Scribe-style Video. The Four Stages are: 1. Stranger 2. Looker 3. Buyer 4. Promoter Maurice W. Evans Author, Speaker, Coach, Trainer Viral Marketing Expert Certified Guerrilla Marketing Trainer (Jay Conrad Levinson) Certified Leadership Trainer (John C. Maxwell) http://www.iGROWyourBiz.com Toll Free: 1-800-691-2WIN Whiteboard Scribe Video Created by: http://www.GuaranteedViral.com
https://wn.com/4_Stages_Of_Customer_Interaction_Guerrilla_Marketing_Whiteboard_Scribe_Video_Coach_Maurice_W_Evans
Meaningful Customer Interactions Lead to Better Customer Experiences
2:25

Meaningful Customer Interactions Lead to Better Customer Experiences

  • Order:
  • Duration: 2:25
  • Updated: 06 Jan 2015
  • views: 2140
videos
SYKES provides excellent customer experience for your customers. Because Customer Service Agents interact directly with your customers, they're able to learn more about why they're calling. Feedback is also collected directly from the customer. Analysts use innovative tools to analyze the data from the interaction to help Agents respond on the fly. This information is provided to SYKES' partners to help them better understand their customers. SYKES partnerships excel and grow because of transparency alignment and trust.
https://wn.com/Meaningful_Customer_Interactions_Lead_To_Better_Customer_Experiences
CUSTOMER INTERACTION SERVICE
2:27

CUSTOMER INTERACTION SERVICE

  • Order:
  • Duration: 2:27
  • Updated: 04 Nov 2016
  • views: 2236
videos
Capgemini launches Customer Interaction Service, a solution of quantitative assessment and benchmark of omnichannel Customer Service performance based on your customers’ omnichannel interactions data Une solution pour diagnostiquer et benchmarker la performance de votre service client sur la base de vos données d’interactions omnicanales
https://wn.com/Customer_Interaction_Service
What is Customer Interaction Management (CIM) Software?
2:35

What is Customer Interaction Management (CIM) Software?

  • Order:
  • Duration: 2:35
  • Updated: 02 May 2017
  • views: 57063
videos
Companies that sell to other businesses interact with customers using a variety of channels and applications, and require an employee’s involvement at each point of contact. But when these interactions are constantly taking place on non-integrated applications, valuable customer data will inevitably be lost or scattered and is not able to be leveraged by their personnel. Solutions like CRM and E-Commerce are designed to help optimize interactions, but are designed to be stand-alone products used by one specific audience (CRM by employees; E-Commerce by customers). Further, the lack of integration between these applications and ERP systems creates even more avenues for interaction data to be scattered or lost. Customer Interaction Management (CIM) Software is a single, connected platform that captures and stores all customer interactions. It provides an all-in-one tool for customers to self-service as they choose, employees to interact more efficiently, managers to track performance, and a seamless integration between all business applications.
https://wn.com/What_Is_Customer_Interaction_Management_(Cim)_Software
Customer Interaction Training Video   Hindi
1:00:37

Customer Interaction Training Video Hindi

  • Order:
  • Duration: 1:00:37
  • Updated: 26 Oct 2017
  • views: 334
videos
https://wn.com/Customer_Interaction_Training_Video_Hindi
Make Every Customer Interaction Amazing - Provide a Unique Experience
3:48

Make Every Customer Interaction Amazing - Provide a Unique Experience

  • Order:
  • Duration: 3:48
  • Updated: 12 Oct 2017
  • views: 368
videos
Go to http://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken or to learn about customer service training. A friend of mine went to the airport rental car agency and had a chance to upgrade to a Tesla. He had never driven a Tesla so he was happy to pay the upcharge to have the experience. If you’ve ever rented a car at the airport, you typically are stopped at a gated exit where the car rental employee looks over the paperwork, checks your driver’s license and sends you on your way. One of the questions they will typically ask is, “Would you like the fuel option?” That allows you the convenience of paying for a tank of gas so you don’t have to worry about filling before returning the car. At the gate, the attendant went through the typical routine and then asked the routine question, “Would you like the fuel option?” My friend thought was funny and started laughing. A Tesla is an electric car. No fuel necessary to run this amazing four-wheeled piece of technology. The attendant wasn’t sure what was funny, then he realized what he’d asked and was embarrassed. A similar experience happened to me at McDonald’s. I just love those fries! It was quite some time ago, but I’ll never forget the day I ordered a chicken sandwich with fries. After I told the nice woman behind the counter what I wanted, she asked me, “Would you like fries with that?” My response was, “Do you mean another order of fries, or did you mean to ask me if I’d like a hot apple pie with that chicken sandwich and fries?” I smiled at her. At first, she blushed with embarrassment and then laughed. And, by the way, I added the apple pie to my order, which I love almost as much as the fries. And, that is what brings us to the point. Both the gate attendant at the rental car agency and my new friend at McDonalds were just going through the motions. This is easy to do when it’s late in the day and fatigue is setting in. But, the best people stay alert and focused. They recognize that their customers are unique individuals and do their best to give them the unique experience they deserve. One way to avoid the “just going through the motions” syndrome is to individualize each interaction you have with a customer. After you greet the customer come up with something specific to say to them. For example, a customer in a store might be wearing a baseball hat from their favorite team. Break the ice by making a comment about the team. Or, perhaps you’re talking with someone on the phone. Ask her where she is calling from. The goal is to break the monotony of the routine. That creates a unique conversation with each customer, allowing you to stay away from routine and monotony. Every interaction you have counts. Never make a customer feel as if they are anything less than special and unique. Facebook: http://www.facebook.com/ShepHykenSpeaker LinkedIn: http://www.linkedin.com/in/ShepHyken Google+: http://www.gplus.to/ShepHyken Twitter: http://www.twitter.com/Hyken 314-692-2200 ShepTV is another Shepard Presentation (www.ShepTV.com)
https://wn.com/Make_Every_Customer_Interaction_Amazing_Provide_A_Unique_Experience
Customer Interaction Experience
2:36

Customer Interaction Experience

  • Order:
  • Duration: 2:36
  • Updated: 19 Mar 2018
  • views: 18
videos
https://wn.com/Customer_Interaction_Experience
Customer Service Skills Series #2 Interacting With Customers
4:20

Customer Service Skills Series #2 Interacting With Customers

  • Order:
  • Duration: 4:20
  • Updated: 22 Mar 2012
  • views: 8051
videos
http://successcoach.chery-schmidt.ws/introducing-our-wealth-builders-team/ Are You Born With Customer Service Skills? Series #2 All Interactions With Our Customers Is Customer Service Anything you do.... It is your ability to provide customer service the way they want and expect it. So Treat everyone with the respect and individuality, make them feel welcome and important. Treat your customers right and they will come back, make it memorable, make them comfortable. Some Idea's: Always greet them with a Smile, making yourself presentable/ well groomed, make eye contact when speaking with a customer. (This projects confidence) Have a Great Attitude, don't be Grumpy. Be a Great listener and show interest in what they are saying, to be knowledgeable about what is going on with your business. Remember to always thank them for their time and invite them to take advantage of a special offer that you may have, (a free report, a webinar, you have to have an offer of some kind to draw their attention to. Leave them with a Great Impression!! Perhaps it is just your smile! Make them remember you as their #1 choice to come to for answers and solutions to their problems. Do not ever argue with your customer, listen to them, actually pay attention to what they are saying, talk nicely, probe and invite idea's to get them talking. There are Good, Bad and Excellent Service Good Service- when the customer gets treatment that meets their expectations Bad Service- when a customer gets treatment less than they expected Excellent Service-when a customer gets more than they expected. Let's meet their expectations, understand their needs and wants, be a good listener, make them feel comfortable and important, lets exceed their expectations. The best marketing is word of mouth. Be the yes person, give them what they want. If they complain, show them that you care, find out the cause of their frustration. Make sure they are in a better mood before you let them go. I have been in the Customer Service Industry My Whole Life, and I would Love to work with you personally. Since I started working from home I have been using all of these skills that I have been teaching and it has helped to attract wonderful people into my life everyday. I am committed to helping as many people as I can to achieve their amazing potential inside of them. If you would like to learn how I love what I do & do what I love I would love to share my secrets with you. Click the link and I will see you there, I am looking forward to a long wonderful friend ship. http://successcoach.chery-schmidt.ws/introducing-our-wealth-builders-team/ Chery Schmidt Internet Marketing Coach Home Business Mentor "customer service skills" "customer service training" "Online entrepreneur" "Chery Schmidt" "providing good customer service"
https://wn.com/Customer_Service_Skills_Series_2_Interacting_With_Customers
Douglas Merrill on Good Customer Interaction
3:51

Douglas Merrill on Good Customer Interaction

  • Order:
  • Duration: 3:51
  • Updated: 26 Jul 2012
  • views: 424
videos
Learn more about Douglas Merrill: http://www.thelavinagency.com/speaker-douglas-merrill.html Recorded summer 2012. The Lavin Agency Toronto | New York info@thelavinagency.com 1-800-265-4870
https://wn.com/Douglas_Merrill_On_Good_Customer_Interaction
Selling Skills and customer interaction
6:53

Selling Skills and customer interaction

  • Order:
  • Duration: 6:53
  • Updated: 31 Jan 2015
  • views: 289
videos
https://wn.com/Selling_Skills_And_Customer_Interaction
Customer Interaction Management at Work in the Retail Space
5:41

Customer Interaction Management at Work in the Retail Space

  • Order:
  • Duration: 5:41
  • Updated: 29 Aug 2013
  • views: 1937
videos
Marketers strive for a consistent customer experience, best achieved through data-driven marketing. By developing a single view of the customer and analyzing data from their interactions, you can operationalize insights to drive sales and reduce costs. Customer Interaction Manager enables data-driven marketing -- allowing you to reach your customer in real-time with the right message, via the right channel, for the optimal customer experience. For more information: http://www.aprimo.com/Solutions/Multi_Channel_Campaign_Management/
https://wn.com/Customer_Interaction_Management_At_Work_In_The_Retail_Space
Customer Interaction Center
8:18

Customer Interaction Center

  • Order:
  • Duration: 8:18
  • Updated: 19 Dec 2013
  • views: 2760
videos https://wn.com/Customer_Interaction_Center
DittoTalk Customer Interaction
1:24

DittoTalk Customer Interaction

  • Order:
  • Duration: 1:24
  • Updated: 13 Jul 2015
  • views: 848
videos
This video is about customer interaction
https://wn.com/Dittotalk_Customer_Interaction
Customer Interaction Analysis
0:56

Customer Interaction Analysis

  • Order:
  • Duration: 0:56
  • Updated: 17 Nov 2016
  • views: 5484
videos
Have you ever wanted to know what is happening when customers interact with you business over the phone? Now you can!
https://wn.com/Customer_Interaction_Analysis
#LoveCustomer: Accenture Digital Customer Interaction Services
2:47

#LoveCustomer: Accenture Digital Customer Interaction Services

  • Order:
  • Duration: 2:47
  • Updated: 11 Aug 2015
  • views: 7863
videos
Accenture Digital Customer Interaction Services help communications companies radically improve sales conversion rates and reduce costs while establishing hyper-relevant and personalized customer relationships.
https://wn.com/Lovecustomer_Accenture_Digital_Customer_Interaction_Services
SAP’s Customer Interaction Centre Recruitment
5:20

SAP’s Customer Interaction Centre Recruitment

  • Order:
  • Duration: 5:20
  • Updated: 07 Apr 2015
  • views: 790
videos
The Customer Interaction Centre, in Galway, Ireland, invites you to meet some of our colleagues who work here and introduce their roles and experiences.
https://wn.com/Sap’S_Customer_Interaction_Centre_Recruitment
Nexidia Customer Interaction Analytics
1:59

Nexidia Customer Interaction Analytics

  • Order:
  • Duration: 1:59
  • Updated: 23 Sep 2011
  • views: 1703
videos
Learn about the fundamentals of interaction analytics. What it is, why you need it, and Nexidia's approach to it.
https://wn.com/Nexidia_Customer_Interaction_Analytics
Layer's Sales Team Dramatically Improves Customer Interaction with Gong.io
1:46

Layer's Sales Team Dramatically Improves Customer Interaction with Gong.io

  • Order:
  • Duration: 1:46
  • Updated: 14 Feb 2018
  • views: 155
videos
Gong uplevels the Layer sales team and improves interaction with customers
https://wn.com/Layer's_Sales_Team_Dramatically_Improves_Customer_Interaction_With_Gong.Io
A Film on Customer Interaction Analytics
2:43

A Film on Customer Interaction Analytics

  • Order:
  • Duration: 2:43
  • Updated: 29 Sep 2014
  • views: 412
videos
A short video on the basic of Customer Interaction and the solutions provided across through the customer journey.
https://wn.com/A_Film_On_Customer_Interaction_Analytics
Client Interaction Training Video
7:54

Client Interaction Training Video

  • Order:
  • Duration: 7:54
  • Updated: 22 Nov 2010
  • views: 2865
videos
https://wn.com/Client_Interaction_Training_Video
Customer Interaction Service (CIS)
2:42

Customer Interaction Service (CIS)

  • Order:
  • Duration: 2:42
  • Updated: 06 Jan 2017
  • views: 207
videos
https://www.capgemini.com/business-services Data-based assessment and benchmark of Omni-channel Customer Service performance
https://wn.com/Customer_Interaction_Service_(Cis)
Odigo Customer Interaction Hub
2:48

Odigo Customer Interaction Hub

  • Order:
  • Duration: 2:48
  • Updated: 02 Nov 2017
  • views: 775
videos
Animation to promote a new release of Odigo.
https://wn.com/Odigo_Customer_Interaction_Hub
Collab Customer Interaction Hub
1:35

Collab Customer Interaction Hub

  • Order:
  • Duration: 1:35
  • Updated: 21 May 2014
  • views: 718
videos
Collab's Customer Interaction Hub (CIH) is a multichannel contact management system, which allows to create and maintain a clear view of the profile and history for every client.
https://wn.com/Collab_Customer_Interaction_Hub
Demo Customer Interaction Center
3:19

Demo Customer Interaction Center

  • Order:
  • Duration: 3:19
  • Updated: 18 May 2017
  • views: 102
videos
https://wn.com/Demo_Customer_Interaction_Center
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